Support

Support Services
Our new System Support initiative provides clients with guaranteed cover both during normal working hours and out of hours.

Ad-Hoc Breakdown Support
At Clippertech, we recognise that having access to support personnel is sometimes desirable but not always possible. To help you with this, we operate an ad-hoc breakdown service. This service allows any client or potential client to gain access to Clippertech Support engineers and to provide an efficient level of breakdown cover for their operation. This service means that you only pay for the service you use when you use it.

Note: Our Ad-hoc service is available 24/7 and response can always be guaranteed.

Support Contracts
Support contracts are available in numerous configurations. Whether you require 24/5 response, 24/7 response, working hours response or any other type of response, we can accommodate you. We can also build in intervention allowing you to accumulate hours over a period then have engineers carry out scheduled task for you. Also by taking out a contract, you will receive guaranteed response times, guaranteed availability and a dedicated contact number to activate response.

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